Firmware update 2.13.7 is now available for the RETeval® device and can be easily downloaded and installed using the instructions on this page.
What's New in This Release?
- Removed color-coding on PhNR reports to reduce confusion between reference limits and clinical decision limits. Color coding can be turned back on via the Settings menu.
- Bug fixes
- Other minor enhancements
Installation Instructions
- Place your RETeval device into the docking station and connect the docking station to your computer using the provided USB cable. If prompted, allow the device to appear as an external drive on the computer.
- Using your computer, click here to download firmware update 2.13.7.
- Copy the downloaded file to the “Firmware” directory folder on the RETeval.
- Eject the RETeval device drive from your computer and remove the device from the docking station.
- On the device, navigate to “Settings” in the main menu, then “System,” then “Update firmware.” If “Update firmware” is not visible, go back to the “Settings” page, wait 20 seconds and try again. The device performs self-checks when first turned on, and the “Update firmware” button is hidden until those self-checks are complete. Select the firmware version to start the update process
Detailed instructions can also be found in the RETeval device user manual. The manual is available in the Customer Resource Center as well as in the root directory of the RETeval device when docked and connected to your computer.
Barcode App
If you have not yet downloaded the data barcode app for scanning patient information and adding the testing date on the RETeval device, download the app using the buttons below. The app is available for desktop computers with Windows operating system and mobile devices with iOS or Android.
Warning: This product can expose you to chemicals including lead, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to